Shipping & Delivery
Thank you for choosing our products! We are dedicated to delivering high-quality products to our valued customers in a timely and efficient manner. Please find below essential details regarding our shipping and delivery processes:
1. Order Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Customized or personalized items may require additional processing time. Please check the product description for specific details.
2. Shipping Methods:
We offer standard and expedited shipping options during checkout.
• Standard shipping usually takes 5-7 working days, while expedited shipping takes 2-3 working days.
• Please note that delivery times may vary based on your location.
3. Shipping Costs:
• Shipping costs are calculated at checkout based on the weight/volume of your package (order) and the selected shipping method.
• Free shipping may be available for orders exceeding a certain amount. Check our promotions/offers for more details.
4. Order Tracking:
• Once your order is shipped, you will receive a confirmation email/WhatsApp with a tracking number.
• Use the tracking number to monitor the status and location of your package.
5. International Shipping:
• We offer international shipping to selected countries. International delivery times may vary.
Customs and Duties - Please be aware that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
6. Delivery Issues:
• If you encounter any issues with your delivery, please contact our customer support team at [Lucky Tony email] for assistance.